Returns Policy

Due to the handmade and often one-of-a-kind nature of our ceramics, all sales are final.

Please review product descriptions, dimensions, and photos carefully before purchasing.

Exceptions

We gladly assist if:

  • your item arrives damaged
  • you received the wrong item

Please contact hello@casiforma.com within 48 hours of delivery with your order number and photos of the item and packaging.

Natural Variation

Each piece is made by hand, and slight variations in shape, texture, glaze, and finish are part of the character of handmade ceramics. These natural differences are not considered defects.